Patient Care & Scheduling Coordinator

The Airway Dentists; Town of Texas (WI); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Merit-based bonus

Growth opportunities

Job summary

The Airway Dentists in Austin, TX seeks a full-time Patient Care Coordinator to manage non-clinical office operations, scheduling, and patient flow. You will be the face of the practice, handling calls, texts, emails, and in-person interactions while presenting treatment plans to patients.

This role offers merit-based bonus eligibility and significant opportunities for growth as our network expands. Join a team dedicated to exceptional dental care and patient experience, with a collaborative

Qualifications

• Customer-facing role with strong communication and organizational skills.
• Ability to coordinate non-clinical office operations.
• Willingness to engage with patients and team.

Responsibilities

• Manage daily office operations including scheduling and patient flow
• Communicate with patients via phone, text, email, and in-person
• Present treatment plans
• Optimize schedule
• Verify insurance, arrange financing, and process payment
• Follow up with patients
• Relay patient concerns to the clinical team
• Represent the office at patient education dinners, community events, and meetings with allied health professionals, etc.
• Interact with the central team and other Patient Care Coordinators in person and over Slack

Job description

The Airway Dentists in Austin, TX seeks a full-time Patient Care Coordinator to manage non-clinical office operations, scheduling, and patient flow. You will be the face of the practice, handling calls, texts, emails, and in-person interactions while presenting treatment plans to patients.

This role offers merit-based bonus eligibility and significant opportunities for growth as our network expands. Join a team dedicated to exceptional dental care and patient experience, with a collaborative