Patient Care & Scheduling Coordinator

The Airway Dentists; Texas; On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Merit-based bonus

Growth opportunities

Job summary

The Airway Dentists in Austin, TX seeks a full-time Patient Care Coordinator to manage non-clinical office operations, scheduling, and patient flow. You will be the face of the practice, handling calls, texts, emails, and in-person interactions while presenting treatment plans to patients.

This role offers merit-based bonus eligibility and significant opportunities for growth as our network expands. Join a team dedicated to exceptional dental care and patient experience, with a collaborative

Qualifications

• Customer-facing role with strong communication and organizational skills.
• Ability to coordinate non-clinical office operations.
• Willingness to engage with patients and team.

Responsibilities

• Manage daily office operations including scheduling and patient flow
• Communicate with patients via phone, text, email, and in-person
• Present treatment plans
• Optimize schedule
• Verify insurance, arrange financing, and process payment
• Follow up with patients
• Relay patient concerns to the clinical team
• Represent the office at patient education dinners, community events, and meetings with allied health professionals, etc.
• Interact with the central team and other Patient Care Coordinators in person and over Slack

Job description

The Airway Dentists - South Austin

Position: Patient Care Coordinator

Who we are:

The Airway Dentists’ mission is to provide exceptional dental care and rid the world of sleep disordered breathing. With offices in Austin, Atascocita, Cypress, Friendswood, and Sugar Land (and more to come), we provide orthodontic, sleep apnea, and general dentistry services. Our clinical team is led by our co-founders, Dr. Kyle Hale, Dr. Kalli Hale, and Dr. Matt Hicks. We are hiring a full-time Patient Care Coordinator to join us in redefining the standard of care in dentistry.

The ideal candidate:

Loves being both the face and the air traffic controller of the office. You are friendly and energetic with a passion for order. You take enormous satisfaction from being part of a team that saves patients’ lives every day.

The opportunity:

• Full-time, paid Patient Care Coordinator managing the office’s non-clinical operations
• Competitive compensation $20-27/hr depending on experience
• Extensive personal and professional growth opportunities in our expanding practices

The role:

• Manage daily office operations including scheduling and patient flow
• Communicate with patients via phone, text, email, and in-person
• Present treatment plans
• Optimize schedule
• Verify insurance, arrange financing, and process payment
• Follow up with patients
• Relay patient concerns to the clinical team
• Represent the office at patient education dinners, community events, and meetings with allied health professionals, etc.
• Interact with the central team and other Patient Care Coordinators in person and over Slack