Patient Care & Scheduling Coordinator

Ivy Rehab; Indiana (PA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Best Employer

Mentorship

Professional Development

Incentives

Partnerships

Empowering Values

Job summary

Ivy Rehab is seeking a Patient Coordinator in Monroe, CT to support clinicians and staff. The 40-hour-per-week role involves greeting and checking in patients, scheduling, answering calls, and ensuring smooth clinic operations in a fast-paced environment.

The position emphasizes exceptional patient care, world-class customer service, and collaboration with therapists across PT, OT, speech, and ABA services in a supportive culture that promotes growth.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greeting and checking-in patients and scheduling appointments.
• Answering incoming phone calls and verifying insurance coverage.
• Obtaining necessary authorizations and collecting payments.
• Processing new patients and helping the clinic maintain optimal performance.

Skills

Administrative experience

Time management

Multitasking

Customer service

Self-motivation

Eagerness to learn

Dedication to patient outcomes

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Ivy Rehab is seeking a Patient Coordinator in Monroe, CT to support clinicians and staff. The 40-hour-per-week role involves greeting and checking in patients, scheduling, answering calls, and ensuring smooth clinic operations in a fast-paced environment.

The position emphasizes exceptional patient care, world-class customer service, and collaboration with therapists across PT, OT, speech, and ABA services in a supportive culture that promotes growth.