Patient Care & Scheduling Assistant – Case Coordination

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

On-Site Child Care Facility

Tuition Discounts at Alaska Pacific Un

11 Paid Holidays

Paid Time Off starting immediately

Flexible Spending Accounts

Job summary

Alaska Native Tribal Health Consortium is seeking an Assistant Case Manager I, II, or III to support case management services under supervision. You will assist with scheduling, reception, records maintenance, and coordinating care with hospital clinics and Tribal Health Organizations.

Responsibilities include patient care coordination, insurance verification, and clerical duties. A high school diploma or GED is required; on-site role with opportunities for professional development and employee

Qualifications

• Knowledge of customer service concepts and practice.
• Knowledge of multi-line telephone systems operation.
• Knowledge of privacy laws and regulations.
• Knowledge of basic medical terminology and clinic systems.
• Skill in oral and written communication.
• Skill in operating a personal computer utilizing a variety of software applications.
• Skill in operating office equipment such as copiers and fax machines.
• Skill in maintaining and updating clinical schedules.
• Skill in establishing and maintaining cooperative working relationships with others.
• Skill in managing multiple priorities and tasks.

Responsibilities

• All levels
• Work under the direction of department leadership.
• Patient Care Coordination: Ensures charts and medical records are available for scheduled appointments or as requested.
• Coordinates patient referrals and follows up after provider sees patient.
• Assists with routine referrals, scheduling diagnostic studies, clinic appointments, telemedicine visits, field clinics, and travel/housing arrangements.
• Assists nursing staff with admissions, orders, and forms.
• Verifies records of patient treatment are complete and properly entered in the chart.
• Uses electronic health record and scheduling systems to manage patient follow-up.
• Creates new records in the electronic health record.

Skills

Customer service

Multi-line telephone

Privacy laws

Medical terminology

Oral and written communication

PC software

Office equipment

Scheduling

Team coordination

Education

High school diploma or GED

Tools

Cerner scheduling

Scheduling software

Job description

Alaska Native Tribal Health Consortium is seeking an Assistant Case Manager I, II, or III to support case management services under supervision. You will assist with scheduling, reception, records maintenance, and coordinating care with hospital clinics and Tribal Health Organizations.

Responsibilities include patient care coordination, insurance verification, and clerical duties. A high school diploma or GED is required; on-site role with opportunities for professional development and employee