Assistant Case Manager I: Patient Care Scheduler

Adaptationprofessionals; Anchorage (AK); On-site; USD 42,000 - 52,000; Full time

Job summary

Alaska Native Tribal Health Consortium is seeking an Administrative Assistant/Case Management support to assist Case Managers with scheduling, reception, and records maintenance. The role involves coordinating with hospital clinics, managing referrals, and providing general administrative help in a healthcare environment.

Under close supervision, you will support patient scheduling, documentation, and communication, helping ensure seamless patient care and efficient clinic operations within

Qualifications

• Knowledge of customer service concepts and practice.
• Knowledge of multi-line telephone systems operation.
• Knowledge of privacy laws and regulations.
• Knowledge of basic medical terminology and clinic systems.

Responsibilities

• Assist in scheduling patient appointments and referrals.
• Coordinate with hospital clinics and departments for patient flow.
• Maintain medical records and ensure accuracy and confidentiality.
• Answer phone calls, mail, faxes, and patient portal messages promptly.
• Support case managers with coordination of referrals and follow-up.
• Assist with clerical duties and scheduling using Cerner and other systems.

Skills

Customer service concepts

Multi-line phones

Privacy laws

Medical terminology

Oral and written communication

Computer literacy

Office equipment

Clinical schedules

Team collaboration

Prioritization

Education

High school diploma or GED

Tools

Cerner

Job description

Alaska Native Tribal Health Consortium is seeking an Administrative Assistant/Case Management support to assist Case Managers with scheduling, reception, and records maintenance. The role involves coordinating with hospital clinics, managing referrals, and providing general administrative help in a healthcare environment.

Under close supervision, you will support patient scheduling, documentation, and communication, helping ensure seamless patient care and efficient clinic operations within