Patient Care Scheduler & Liaison

Fred Hutchinson Cancer Research Center; Seattle (WA); On-site; USD 37,000 - 53,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Flexible spending accounts

Retirement plan

Tuition reimbursement

Paid vacation

Paid holidays

Paid parental leave

Onsite health clinic

Employee assistance program

Job summary

Fred Hutchinson Cancer Center in Seattle is seeking a Patient Care Coordinator I to manage complex scheduling and ensure smooth transitions between care settings. You will liaise with patients, families, and care teams, update registration data, and coordinate with multiple departments to optimize patient flow.

The role emphasizes critical thinking, problem solving, and maintaining high-quality patient experiences in a fast-paced healthcare environment.

Qualifications

• High school graduate; able to work independently and prioritize tasks.
• Excellent verbal/written communication and strong customer service.
• Proficient in MS Word, email, and Windows data entry; accurate documentation.
• Experience in a high-pressure healthcare environment; detail-oriented.
• Ability to triage issues and provide frontline support to patients.

Responsibilities

• Schedule patient appointments and coordinate with departments.
• Assist patients and families, provide information, and follow up.
• Update patient data in the EHR and registration databases.
• Communicate with providers and staff regarding scheduling needs.
• Triage requests, manage templates, and support cross-coverage.
• Support staff training and coordinate access to portals.

Skills

Customer service

Communication

Attention to detail

Multitasking

Problem solving

Education

High school diploma

Bachelor's degree (BA/BS)

Tools

Epic scheduling

Job description

Fred Hutchinson Cancer Center in Seattle is seeking a Patient Care Coordinator I to manage complex scheduling and ensure smooth transitions between care settings. You will liaise with patients, families, and care teams, update registration data, and coordinate with multiple departments to optimize patient flow.

The role emphasizes critical thinking, problem solving, and maintaining high-quality patient experiences in a fast-paced healthcare environment.