Patient Care Scheduler & Liaison

Chattanooga Heart Institute; Ringgold (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Chattanooga Heart Institute in Ringgold, GA is seeking a Scheduler to coordinate patient and provider appointments, ensuring smooth operation of the care process.

You will verify insurance, collect copays, enter data into the EHR, and communicate scheduling details across imaging, labs, and physician visits.

This role requires strong attention to detail, solid communication, and the ability to manage multiple tasks in a fast-paced medical office.

Qualifications

• Experience in a medical office is preferred but not required.
• Strong communication and organizational skills are essential.
• Ability to handle multiple tasks with accuracy and empathy.

Responsibilities

• Schedule patient appointments and coordinate provider schedules for procedures.
• Verify insurance information, collect copays, and gather necessary documentation.
• Input orders into the EHR and ensure accurate patient demographics.
• Provide exceptional customer service to patients in person and by phone.
• Cross-cover scheduling across locations as needed.
• Prepare recall notices and coordinate imaging, labs, and tests with hospital locations.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

Chattanooga Heart Institute in Ringgold, GA is seeking a Scheduler to coordinate patient and provider appointments, ensuring smooth operation of the care process.

You will verify insurance, collect copays, enter data into the EHR, and communicate scheduling details across imaging, labs, and physician visits.

This role requires strong attention to detail, solid communication, and the ability to manage multiple tasks in a fast-paced medical office.