Patient Scheduler & Care Coordination Specialist

Upson Regional Medical Center; Thomaston (GA); On-site; USD 38,000 - 46,000; Full time

Job summary

Upson Regional Medical Center in Thomaston, GA seeks a Central Scheduler to manage scheduling for tests by receiving calls from physician offices and entering data to create appointments.

The role includes securing pre-certification information, medical necessity, and insurance verification before patient arrival, with cross-training to assist the pre-registrar and coordinate between patient, physician, and clinical staff.

Qualifications

• Customer service and clerical tasks are part of the role.

Responsibilities

• Receive calls from physicians' offices and input information to schedule tests.
• Gather information for pre-certification, medical necessity, and insurance verification prior to patient arrival.
• Cross-train with the pre-registrar and coordinate procedures among patient, physician, and clinical department.
• Provide customer service and clerical support for the department.
• Perform other duties as assigned.

Education

High School or Equivalent

Job description

Upson Regional Medical Center in Thomaston, GA seeks a Central Scheduler to manage scheduling for tests by receiving calls from physician offices and entering data to create appointments.

The role includes securing pre-certification information, medical necessity, and insurance verification before patient arrival, with cross-training to assist the pre-registrar and coordinate between patient, physician, and clinical staff.