Patient Care Representative

42 North Dental; Malden (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

A reputable dental practice is seeking a Patient Care Representative to provide essential administrative support in a full-time capacity. This role emphasizes exceptional patient service and efficient management of patient records and appointments, contributing directly to the quality of care received. Successful candidates will possess strong communication skills and a positive attitude, ensuring a welcoming environment for all patients.

Qualifications

• Entry-level position focused on patient care and administrative tasks.
• Strong customer service and communication skills required.
• Must be comfortable working in a computerized environment.

Responsibilities

• Interact with patients in a positive professional manner.
• Schedule and confirm appointments for dental services.
• Maintain and manage patient records and billing procedures.

Skills

Excellent customer service skills

Clear speaking and telephone voice

Positive attitude

Energetic personality

Ability to multitask

Job description

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Overview

This is Full-Time Patient Care Representative role.

42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.

Overview

This is Full-Time Patient Care Representative role.

42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest – employees who share our vision and culture.

Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care.

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations.
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance to HIPPA and patient privacy
• Perform other related job duties as assigned
  
  

Qualifications

• Excellent customer service skills
• Clear speaking and telephone voice
• Positive attitude and energetic personality
• Comfortable in computerized environment
• Ability to multitask

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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