Patient Care Representative

Sentara Health Plans; Harrisonburg (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

403b with Employer Match

Tuition Assistance

Job summary

Sentara Integrative Medicine Physicians in Harrisonburg, VA is seeking a full-time Patient Care Representative. The role includes completing patient check-in/out processes, collecting co-pays, scheduling appointments, and handling medical records requests. You will also greet callers and visitors warmly and assist with basic inquiries.

Required education is a high school diploma. Customer service experience is preferred, and the position follows a dayshift Monday through Friday schedule (8:00

Qualifications

• High School Diploma is required.
• Customer service experience is preferred.

Responsibilities

• Register new and current patients at the site.
• Handle check-in and check-out, including collection of co-pays.
• Schedule appointments and process requests for medical records.
• Answer telephone calls and greet all patients and visitors with courtesy.

Skills

Customer service

Communication

Education

High School Diploma

Job description

## Patient Care RepresentativeApplyremote type: On-Sitelocations: Harrisonburg, VAtime type: Full timeposted on: Posted Todayjob requisition id: JR-102386**City/State**Harrisonburg, VA**Work Shift**First (Days)**Overview:****Sentara Integrative Medicine Physicians** is now hiring a full time **Patient Care Representative** in Harrisonburg, VA!**Hours:**Monday - Friday, 8:00AM -5:00PM, dayshift.**Overview**As a **Patient Care Representative** with Sentara, you will be responsible for registration process of new and current patients at the site.Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.**Education*** High School Diploma (*Required*)**Experience*** Customer service experience (*Preferred)***Keywords:** Patient Care Representative, Talroo-Allied Health, Medical Office**Benefits: Caring For Your Family and Your Career****•** Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.**Sentara Health is an equal opportunity employer** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.**For positions that are available as remote work,** **Sentara Health employs associates in the following states:**Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.