Patient Care Representative

Sentara Health; Charlottesville (VA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

401k with Employer Match

Tuition Assistance

Job summary

Sentara Health is hiring a Patient Care Representative in Charlottesville, VA for an on-site role. The position involves patient registration, check-in/check-out duties, collecting co-pays, scheduling appointments, and handling medical records requests.

Excellent phone etiquette and a welcoming front-desk presence are essential. Qualifications include a High School Diploma (Required) and preferred customer service experience.

Qualifications

• High School Diploma is required.
• Customer service experience is preferred.

Responsibilities

• Register new and current patients at the site.
• Handle check-in and check-out functions, including collecting co-pays and scheduling appointments.
• Answer phone calls and greet patients and visitors with a friendly demeanor.

Skills

Customer service

Communication

Data entry

Education

High School Diploma

Tools

MS Office

Job description

City/State

Charlottesville, VA

Work Shift

First (Days)

Overview

SMJMG in Charlottesville, VA is now hiring a Patient Care Representative!

This is an on-site position.

Hours

Hours: Monday - Friday, dayshift.

Overview

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site.

Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma ( Required )

Experience

• Customer service experience (Preferred)

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office

Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reimbursement up to $10,000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down - $10,000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance

Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.