Patient Care Representative

RMH Medical Group, LLC; Harrisonburg (VA); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Student Debt Pay Down – $10,000

Pet Insurance

Legal Resources Plan

Job summary

Sentara South Main Health Center in Harrisonburg, VA is seeking a full-time Patient Care Representative for the dayshift (Mon–Fri, 6:45 AM–5:00 PM). The role focuses on patient registration, check-in/check-out, collecting co-pays, and scheduling appointments while ensuring a welcoming environment for all patients and visitors.

The ideal candidate will have a High School Diploma and customer service experience.

Qualifications

• High school diploma required.
• Customer service experience preferred.

Responsibilities

• Register and check-in/out patients, including collection of co-pays.
• Schedule appointments and process requests for medical records.
• Answer phone calls and greet patients and visitors with a friendly demeanor.

Skills

Customer service

Education

High School Diploma

Job description

City/StateHarrisonburg, VAWork ShiftFirst (Days)Overview:Sentara South Main Health Center is now hiring a full-time Patient Care Representative in Harrisonburg, VA!Hours: Monday - Friday, 6:45AM -5:00PM, dayshift.OverviewAs a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site.Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.EducationHigh School Diploma (Required)ExperienceCustomer service experience (Preferred)Keywords: Patient Care Representative, Talroo-Allied Health, Medical OfficeBenefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.