Patient Care Relationship Specialist

Byram Healthcare Centers Inc; United States; In loco; USD 30.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision care cover

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Disability coverage

Parental leave

Descrizione del lavoro

Accendra Health in the United States seeks a patient-focused team member to maintain relationships with current accounts and patients, ensuring access to required equipment for home healthcare needs.

The role emphasizes acting as a single point of contact, addressing needs, and coordinating orders and billing. Expect an hourly range of $22–$27, with compensation contingent on experience, skills, education, and location.

Competenze

• High School diploma required.
• At least 2 years of related experience.
• Must be at least 21 years of age or older at the time of hire.
• Demonstrated ability to build and maintain solid working relationships with internal and external customers.
• Geographically located within the assigned territory.

Mansioni

• Acts as a single point of contact for a specific account or accounts.
• Responds to customer needs, concerns and complaints in a timely manner.
• Consults with clients and referral sources on products and necessary equipment.
• Obtains all documentation to be scanned and batched at the Branch.
• Manages all follow-up functions with the account, post set-up.
• Oversees all transactions coming from a specific account(s), including all referral sources.
• Obtains all required documentation for orders to be entered into the system, service scheduling and billing/payment.
• Contacts patients to confirm orders and communicates any financial obligations before referral for delivery/service scheduling.

Conoscenze

Customer relations

Communication

Problem solving

Time management

Formazione

High School diploma

Strumenti

Access

Excel

PowerPoint

MS Project

Visio

Word

Descrizione del lavoro

Accendra Health in the United States seeks a patient-focused team member to maintain relationships with current accounts and patients, ensuring access to required equipment for home healthcare needs.

The role emphasizes acting as a single point of contact, addressing needs, and coordinating orders and billing. Expect an hourly range of $22–$27, with compensation contingent on experience, skills, education, and location.