Patient Care & Referral Coordinator

Barnes Healthcare Services; Gainesville (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Teladoc services

Life insurance (50,000)

Employee Assistance Program

401K with company match

Short- & long-term disability

15 days paid vacation

8 paid holidays

40 paid volunteer hours

Bereavement time off

Quarterly company events

Job summary

Barnes Healthcare Services is seeking a Transitional Care Coordinator to streamline intake for durable medical equipment and infusion patients and to bolster internal sales support for field partnerships. This role focuses on efficient patient account processing and delivering high-quality care.

Ideal candidates bring health care experience and a willingness to collaborate with case managers, payers, and referral partners to enhance patient outcomes and ensure compliant documentation and billing.

Qualifications

• High school diploma or equivalent required.
• Pharmacy technician state licensing preferred.
• Durable medical equipment certification preferred.
• Experience with infusion pharmacy concepts and principles preferred.
• Experience with medication and dosage measurements preferred.

Responsibilities

• Models and holds others accountable to Barnes culture and acts as a coach and mentor for others in the organization.
• Secures all necessary documentation to facilitate patient care and accurate billing as efficiently as possible.
• Builds and maintains positive relationships with case managers and referral partners to better understand and support their needs, improve patient care, and meet organizational objectives.
• Monitors referral channels (portals, faxes, etc.), prioritizes appropriately, and processes referrals in an accurate and timely manner to meet the needs of payers, referral partners, patients and supports business goals.
• Proactively works with case managers and referral partners to maximize opportunities, build credibility, and drive organizational objectives.
• Processes test claims accurately and efficiently to determine patient responsibility and remove barriers to care.
• Collaborates with internal resources (CBO, HIT, HME, H@H, etc.) and external resources to maximize impact, drive whole patient care, and facilitate optimal outcomes for our patient.
• Participates in on call schedule as required.
• Other duties as assigned.

Education

High school diploma

Pharmacy technician license

DME certification

Infusion pharmacy experience

Medication dosage knowledge

Job description

Barnes Healthcare Services is seeking a Transitional Care Coordinator to streamline intake for durable medical equipment and infusion patients and to bolster internal sales support for field partnerships. This role focuses on efficient patient account processing and delivering high-quality care.

Ideal candidates bring health care experience and a willingness to collaborate with case managers, payers, and referral partners to enhance patient outcomes and ensure compliant documentation and billing.