Transitional Care Coordinator

Barneshc; Waycross (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401K retirement + company match

15 days paid vacation

8 Paid Holidays

Job summary

A healthcare organization based in Waycross, Georgia is seeking a Transitional Care Coordinator. This role focuses on facilitating patient intake processes for durable medical equipment and infusion pharmacy patients. Candidates should have experience in clinical healthcare and patient intake, while strong interpersonal skills are required to maintain positive relationships within the organization. The position offers a comprehensive benefits package including health insurance, 401K matching, and paid vacation.

Qualifications

• Two years of clinical healthcare experience, patient intake, and/or medical billing experience preferred.
• Pharmacy technician state licensing preferred.
• Durable medical equipment certification preferred.

Responsibilities

• Facilitate intake processes for medical equipment and infusion pharmacy patients.
• Build and maintain relationships with case managers.
• Monitor referral channels and process referrals in a timely manner.

Skills

Patient intake

Clinical healthcare experience

Medical billing experience

Building relationships

Education

High school diploma or equivalent

Job description

Transitional Care Coordinator Position Summary

Supports the overall business plan and strategic direction of the organization by facilitating intake processes for durable medical equipment and infusion pharmacy patients and providing internal sales support that augments the effectiveness of partnership development efforts in the field and that drives high-quality patient care and facilitates the efficient and accurate processing of patient accounts.

Competitive, market-based compensation and benefits that include:

• Health, dental, vision insurance + ancillary choices as well
• Teladoc services (provided at no cost)
• $50,000 Life insurance (provided at no cost)
• Employee Assistance Program (provided at no cost)
• 401K retirement + company match
• Short- & long-term disability
• 15 days paid vacation
• 8 Paid Holidays
• 40 paid volunteer hours
• Bereavement time off
• Quarterly company events

Transitional Care Coordinator Essential Functions

Models and holds others accountable to the Barnes culture and acts as a coach and mentor for others in the organization.

Understands payer requirements and secures all necessary documentation to facilitate patient care and accurate billing as efficiently as possible.

Builds and maintains positive relationships with case managers and referral partners to better understand and support their needs, improve patient care, and meet organizational objectives.

Monitors referral channels (portals, faxes, etc.), prioritizes appropriately, and processes referrals in an accurate and timely manner to meet the needs of payers, referral partners, patients and supports business goals.

Proactively works with case managers and referral partners to maximize opportunities, build credibility, and drive organizational objectives.

Processes test claims accurately and efficiently to determine patient responsibility and remove barriers to care.

Collaborates with internal resources (CBO, HIT, HME, H@H, etc.) and external resources to maximize impact, drive whole patient care, and facilitate optimal outcomes for our patient.

Participates in on call schedule as required.

Other duties as assigned.

Transitional Care Coordinator Minimum Qualifications

High school diploma or equivalent required

Two years of clinical healthcare experience, patient intake, and/or medical billing experience preferred

Pharmacy technician state licensing preferred

Durable medical equipment certification preferred

Experience with infusion pharmacy concepts and principles preferred

Experience with medication and dosage measurements preferred

Transitional Care Coordinator Working Conditions

Sitting work on a computer for 8+ hours per day

Must be able to occasionally lift up to 15 lbs.