Associate Care Coordinator

VieMed Healthcare; Jonesboro (AR); On-site; USD 50,000 - 70,000; Full time

Job summary

VieMed Healthcare in Jonesboro, Arkansas, is seeking a dedicated professional for a role focused on healthcare sales and relationship management. This position requires building strong relationships with healthcare providers and maintaining effective communication.

Ideal candidates will have a Bachelor's degree and 1–3 years of relevant experience in sales or customer service in healthcare. The role involves travel within the assigned territory to support business development and maintain CRM records.

Qualifications

• 1–3 years of healthcare sales, clinical, customer service, or relationship-management experience.
• Experience working with physicians, hospitals, case management, or pulmonary practices preferred.
• Valid driver's license and ability to travel throughout assigned territory.

Responsibilities

• Ensure prompt and accurate processing of referrals and documentation.
• Build and maintain relationships with healthcare professionals and referral sources.
• Conduct routine visits and strengthen partnerships with referral sources.
• Maintain CRM records and referral activity tracking.
• Support territory growth and business development initiatives.

Skills

Relationship Building

Business Development

Customer/Client Focus

Communication Proficiency

Initiative

Collaboration

Presentation Skills

Strategic Thinking

Organizational Skills

CRM Management

Education

Bachelor's degree

Job description

Essential Duties and Responsibilities

• Works with office staff to ensure prompt and accurate processing of referrals, documentation, and service-related activities.
• Exhibits effective written and verbal communication skills and adheres to company policies and procedures.
• Supports assigned Territory Patient Care Coordinators and sales teams in executing territory growth strategies.
• Builds and maintains relationships with physicians, hospitals, pulmonary practices, case managers, and referral sources.
• Conducts routine visits to referral sources to strengthen partnerships and identify growth opportunities.
• Responsible for obtaining re-authorization documentation for ongoing coverage of durable medical equipment.
• Delivers educational materials, company updates, and service information to referral partners.
• Coordinates communication and collaboration between clinical and sales teams.
• Assists with physician, hospital, case management, and referral source relationship development.
• Supports territory growth and business development initiatives.
• Maintains CRM records, referral activity tracking, and territory documentation.
• Assists with lead generation, sales pipeline support, and account management activities.
• Supports territory coverage during PTO, training, travel, and other business needs.
• Participates in territory business planning and growth initiatives.
• Other duties/projects as assigned.

Competencies

• Relationship Building
• Business Development
• Customer/Client Focus
• Communication Proficiency
• Initiative
• Collaboration
• Presentation Skills
• Strategic Thinking
• Organizational Skills
• CRM Management

Preferred Education and Experience

• Bachelor's degree preferred.
• 1–3 years of healthcare sales, clinical, customer service, or relationship-management experience.
• Experience working with physicians, hospitals, case management, pulmonary practices, or post‑acute care settings preferred.
• Strong communication and presentation skills.
• Valid driver's license and ability to travel throughout assigned territory.

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.