Patient Care Receptionist & Scheduling Specialist

Park Nicollet Clinic; Saint Louis Park (MN); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet Clinic is seeking a Medical Receptionist to join the Primary Care Frontline team. You will handle a high volume of patient and employer group calls, assist with greeting patients, collecting co-pays, scheduling follow-ups and referrals, and supporting clerical tasks across the front desk and call center.

Maintenance of patient confidentiality and excellent service are essential. The role requires accurate computer skills, strong communication, and the ability to work in a

Qualifications

• At least 6 months related experience.
• Accurate computer/keyboard skills required.
• Demonstrates knowledge of age-related growth and development principles to provide appropriate service and ensure patient safety.

Responsibilities

• Answer and respond to incoming calls from patients and employer groups.
• Greet patients, collect co-pays, schedule follow-up appointments and referrals.
• Support departmental clerical duties and maintain patient confidentiality in all interactions.

Skills

Verbal communication

Written communication

Telephone etiquette

Customer service

Medical terminology

Keyboarding

Tools

Telephone system

Headsets

PC

Printer

Fax machine

Job description

Park Nicollet Clinic is seeking a Medical Receptionist to join the Primary Care Frontline team. You will handle a high volume of patient and employer group calls, assist with greeting patients, collecting co-pays, scheduling follow-ups and referrals, and supporting clerical tasks across the front desk and call center.

Maintenance of patient confidentiality and excellent service are essential. The role requires accurate computer skills, strong communication, and the ability to work in a