Patient Care Navigator & Referral Coordinator

Family Health Centers of San Diego; Lemon Grove (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

FHCSD Wellness

Employee Hub access

Job summary

Family Health Centers of San Diego is seeking a motivated administrative support role to help coordinate patient care across clinics. The position involves assisting patients, scheduling appointments, and facilitating referrals while maintaining accurate records.

The ideal candidate has a High School diploma and at least 2 years in health education or a medical setting, with strong communication and bilingual English/Spanish skills preferred. This on-site role offers comprehensive benefits.

Qualifications

• High School diploma or GED required.
• 2 years of health education or medical field experience preferred.
• Ability to travel within San Diego County.

Responsibilities

• Serve as liaison between patients, staff and providers to improve care and flow.
• Complete required documentation accurately and timely.
• Collaborate with healthcare team on retention and appointment completion.
• Communicate with patients to identify needs and facilitate referrals.
• Assist with scheduling and organizing healthcare maintenance.
• Handle general clerical tasks and maintain confidentiality.

Skills

Bilingual English/Spanish

Communication

Customer service

Documentation

Interpersonal skills

Education

High School diploma (or GED)

Tools

Electronic Medical Records

Computer literacy

Job description

Family Health Centers of San Diego is seeking a motivated administrative support role to help coordinate patient care across clinics. The position involves assisting patients, scheduling appointments, and facilitating referrals while maintaining accurate records.

The ideal candidate has a High School diploma and at least 2 years in health education or a medical setting, with strong communication and bilingual English/Spanish skills preferred. This on-site role offers comprehensive benefits.