On-Site Referral Coordinator: Care Coordination

San Diego American Indian Health Center; San Diego (CA); On-site; USD 48,000 - 62,000; Full time

Job summary

The San Diego American Indian Health Center in San Diego, CA seeks a Referral Coordinator on-site to manage referrals from multiple departments, obtain prior authorizations, schedule specialists, and ensure timely closure of loops in the EHR.

You will maintain referral logs, communicate with patients and plans, and monitor metrics for turnaround times, while upholding HIPAA, quality reporting, and FQHC standards.

Qualifications

• Strong organizational and data-management abilities.
• Excellent written and verbal communication.
• Bilingual Spanish/English is a plus.

Responsibilities

• Receive, review, and process referrals from multiple departments daily.
• Obtain prior authorizations from health plans when required and document submissions in the EHR.
• Schedule specialist appointments and track referral progress to ensure timely closures.
• Maintain referral logs/dashboards to monitor turnaround times and productivity.
• Communicate with patients, providers, plans, and external specialists while protecting HIPAA.

Skills

Organizational skills

Communication

Bilingual Spanish/English

Education

High School diploma or GED

Tools

EHR (eClinicalWorks)

Job description

The San Diego American Indian Health Center in San Diego, CA seeks a Referral Coordinator on-site to manage referrals from multiple departments, obtain prior authorizations, schedule specialists, and ensure timely closure of loops in the EHR.

You will maintain referral logs, communicate with patients and plans, and monitor metrics for turnaround times, while upholding HIPAA, quality reporting, and FQHC standards.