Patient Care Navigator & Medical Case Manager

Anchorage Neighborhood Health Center; Anchorage (AK); On-site; USD 55,000 - 75,000; Full time

Job summary

Anchorage Neighborhood Health Center is seeking a Medical Case Manager I, II, or III to coordinate patient care in Anchorage, AK. The role involves managing a caseload, developing care plans, and serving as an advocate for patients.

Ideal candidates will have an undergraduate degree in social work or psychology, 3 years of patient-facing experience, and the ability to work collaboratively with healthcare teams. Experience with vulnerable populations and bilingual skills are preferred.

Qualifications

• Three years’ experience in patient/client-facing roles in healthcare or social services.
• Experience in a primary care or safety-net clinic setting preferred.

Responsibilities

• Manage a panel of patients to coordinate care and services.
• Conduct comprehensive assessments to identify patient’s level of service need.
• Develop individualized care plans with short and long-term goals.
• Monitor patients’ progress and adjust care plans as needed.
• Provide ongoing follow-up and ensure continuity of care.
• Act as a patient advocate and empower patients in the healthcare system.
• Educate patients about diagnoses and self-management strategies.
• Maintain accurate and confidential records of assessments and care plans.

Skills

Experience working with vulnerable populations

Bilingual preferred

Education

Undergraduate degree in social work, psychology or related field

Job description

Anchorage Neighborhood Health Center is seeking a Medical Case Manager I, II, or III to coordinate patient care in Anchorage, AK. The role involves managing a caseload, developing care plans, and serving as an advocate for patients.

Ideal candidates will have an undergraduate degree in social work or psychology, 3 years of patient-facing experience, and the ability to work collaboratively with healthcare teams. Experience with vulnerable populations and bilingual skills are preferred.