Patient Care Case Manager II

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 42,000 - 62,000; Full time

Job summary

Alaska Native Tribal Health Consortium in Anchorage is seeking an Assistant Case Manager II/III to support Case Managers with scheduling, reception, records maintenance, and coordination with hospital clinics. Under close supervision, you will help ensure charts, referrals, and follow-up are completed, and assist nursing staff with admissions and orders.

This role provides exposure to Cerner scheduling, patient travel coordination, and opportunities for advancement as you gain experience in the

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of case management experience.
• Knowledge of Alaska Tribal Health System is a plus.

Responsibilities

• Ensures charts and medical records are available for scheduled appointments or as requested.
• Coordinates patient referrals and ensures appropriate follow-up after provider sees patient.
• Assists with routine referrals, including scheduling diagnostic studies, clinic visits, telemedicine, field clinics, and verifies patient travel/housing arrangements.
• Assists nursing staff with admissions, lab/radiology order entry, and electronic forms.
• Maintains electronic health record documentation and ensures data quality.
• Schedules same-day appointments and coordinates tests per department guidelines.

Skills

Customer service concepts

Multi-line phone systems

Privacy laws & regulations

Medical terminology

Oral and written communication

Electronic health records

Office scheduling

Prioritization & multitasking

Education

High school diploma or GED

Tools

Cerner

Job description

Alaska Native Tribal Health Consortium in Anchorage is seeking an Assistant Case Manager II/III to support Case Managers with scheduling, reception, records maintenance, and coordination with hospital clinics. Under close supervision, you will help ensure charts, referrals, and follow-up are completed, and assist nursing staff with admissions and orders.

This role provides exposure to Cerner scheduling, patient travel coordination, and opportunities for advancement as you gain experience in the