Patient Care Navigator - Day Shift, Growth & DailyPay

Holy Cross Health Fl; Fort Lauderdale (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Day 1 benefits

Comprehensive benefits package

Colleague referral program

Unlimited career growth

DailyPay access

Career Center resources

Job summary

Holy Cross Health is hiring a Patient Care Coordinator to serve as the first point of contact in Broward County physician offices. You will gather patient demographics, verify insurance, and collect financial information prior to the first visit, either at the front desk or by phone.

The role requires a high school diploma, 1 year of medical office experience, and knowledge of CPT/ICD9 codes. Strong interpersonal skills and adherence to Trinity Health policies are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year experience in medical office setting; knowledge of CPT/ICD9 codes and health care insurance preferred.
• Ability to comply with Trinity Health policies and procedures; demonstrate honesty, integrity, and caring.

Responsibilities

• Obtains patient demographics, insurance verification, and financial information prior to or at the first office visit.
• Works at front desk or provides phone coverage to sustain smooth patient flow.
• Verifies validity and coverage of insurance and obtains authorizations as applicable.
• Enters changes in IDX System and documents information on the account.

Skills

Interpersonal skills

Phone etiquette

Medical office experience

Knowledge of CPT/ICD9 codes

Demographic verification

Education

High school diploma or equivalent

Tools

IDX System

Job description

Holy Cross Health is hiring a Patient Care Coordinator to serve as the first point of contact in Broward County physician offices. You will gather patient demographics, verify insurance, and collect financial information prior to the first visit, either at the front desk or by phone.

The role requires a high school diploma, 1 year of medical office experience, and knowledge of CPT/ICD9 codes. Strong interpersonal skills and adherence to Trinity Health policies are essential.