Patient Access Specialist - Insurance & Billing

Trinity Health; Fort Lauderdale (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Holy Cross Health, part of Trinity Health, in Fort Lauderdale is seeking a patient registration specialist to collect and verify financial and demographic information at admission. You will handle inquiries, determine patient financial status and coordinate with payors and departments to ensure accurate billing and timely processing.

We value compassionate service and teamwork within a Catholic health system committed to community care.

Qualifications

• High school diploma or GED required.
• Associate's degree preferred or in progress.
• Strong customer service, communication and organizational skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Register patients by obtaining necessary and accurate financial and demographic information.
• Receive, investigate and respond to inquiries in a pleasant and helpful manner.
• Determine financial status of patient/guarantor and complete related functions and signatures.
• Communicate with third party payors to obtain insurance benefits and authorizations.
• Collect money due from patient at admission or in ER prior to discharge.
• Complete all necessary reports.
• Communicate with Case Management and Patient Financial Services and other departments when appropriate.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Education

High school diploma or GED

Associate's degree (preferred)

Job description

Holy Cross Health, part of Trinity Health, in Fort Lauderdale is seeking a patient registration specialist to collect and verify financial and demographic information at admission. You will handle inquiries, determine patient financial status and coordinate with payors and departments to ensure accurate billing and timely processing.

We value compassionate service and teamwork within a Catholic health system committed to community care.