Patient Care Navigator — Compassionate Healthcare Guide

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans for 32+ hours

Job summary

Mercy in Springfield, MO seeks a dedicated Medical Navigator to enhance patient and guest experiences at Mercy. You will provide personal, professional, and compassionate service while aligning with Mercy's mission, values, and service standards.

The ideal candidate is organized, compassionate, and skilled at building relationships, coordinating priorities, and communicating with patients, families, providers, and community partners in a fast-paced healthcare environment.

Qualifications

• Education: High school diploma.
• Licensure: Valid Driver's License
• Experience: Previous experience in a Medical Office or customer service position.

Responsibilities

• Facilitate the patient/guests experiences with personal, professional and compassionate service according to Mercy standards.
• Build relationships, coordinate multiple priorities, and communicate effectively with patients, families, providers and community partners in a fast-paced healthcare environment.

Skills

Critical thinking

Communication

Customer service

Education

High school diploma

Tools

Microsoft Office

Job description

Mercy in Springfield, MO seeks a dedicated Medical Navigator to enhance patient and guest experiences at Mercy. You will provide personal, professional, and compassionate service while aligning with Mercy's mission, values, and service standards.

The ideal candidate is organized, compassionate, and skilled at building relationships, coordinating priorities, and communicating with patients, families, providers, and community partners in a fast-paced healthcare environment.