Patient Care Navigator & Advocate

The University of Texas Medical Branch

Galveston (TX)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Job summary

The Patient Navigator at UTMB Health in Galveston plays a vital role in supporting patients throughout their healthcare journey by providing individualized assistance to help them access, understand, and utilize healthcare services effectively.

This position focuses on reducing barriers to care by coordinating appointments, facilitating communication between patients and providers, and connecting patients to community resources and support services, while working closely with clinical teams to

Qualifications

Bachelor's degree or equivalent combination of education and experience.
One year relevant experience.
Equivalent combination of education and experience may be considered.

Responsibilities

Conducts comprehensive assessments of patients to identify barriers to care and support care coordination.
Coordinates care by scheduling appointments and follow-ups across departments to ensure timely access to care.
Communicates with patients and families to explain procedures and provide guidance through the care process.
Serves as a liaison between patients, providers, and staff to promote effective communication.
Maintains accurate documentation in electronic health records and other systems to ensure continuity of care.
Advocates for patients’ rights and needs, ensuring culturally sensitive, patient-centered care.