Patient Navigator: Care Concierge & Advocate

100 LCMC Health; New York (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

LCMC Health University Medical Center in New Orleans is seeking a Patient Navigator to coordinate and support all aspects of an assigned clinical service under supervision. The role acts as a liaison between patients, providers, departments, and community partners to ensure seamless care and an exceptional patient experience.

The Patient Navigator helps patients access care and resources, educates and advocates for adherence to treatment plans, and supports data/documentation in Epic and other

Qualifications

• High School Diploma or equivalent required.
• 3+ years in patient navigation or related roles.
• Experience with healthcare scheduling and care coordination.

Responsibilities

• Assist patients in navigating clinical services and addressing barriers.
• Coordinate care across departments and community partners.
• Schedule appointments and follow patients through care transitions.
• Educate patients about diagnoses and treatment options.
• Document communications in the medical record.
• Maintain accurate patient records in EHR systems.

Skills

Epic EHR

Communication

Organization

Independent work

Multitasking

Customer service

MS Office

Education

High School Diploma or equivalent

Job description

LCMC Health University Medical Center in New Orleans is seeking a Patient Navigator to coordinate and support all aspects of an assigned clinical service under supervision. The role acts as a liaison between patients, providers, departments, and community partners to ensure seamless care and an exceptional patient experience.

The Patient Navigator helps patients access care and resources, educates and advocates for adherence to treatment plans, and supports data/documentation in Epic and other