Patient Care Manager

Faithful at Home; Lancaster (Lancaster County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical/dental/vision/life insurance

Paid holidays/PTO/401(k) match

Career growth opportunities

Work-life balance

Job summary

Faithful at Home, located in Lancaster County, is seeking a Patient Care Manager to oversee and enhance patient care services. This role involves conducting home assessments, supervising Care Team Associates, and ensuring compliance with company policies while providing dedicated care to patients.

Qualifications include an Associate’s or Bachelor’s degree, previous experience in home care or a medical field, and strong communication and leadership skills. Join us to make a positive impact in the lives of those we serve.

Qualifications

• Previous experience in home care, nursing or other medical fields.
• Two or more years of healthcare leadership preferred.
• Passion and dedication to help those in need.

Responsibilities

• Conduct home assessments to determine consumer eligibility for Home Care services.
• Supervise and train household members in managing household affairs.
• Lead and supervise a team of Care Team Associates (CTA).
• Ensure compliance with the law and Company policies.

Skills

Ability to build rapport with patients

Strong communication skills

Strong work ethic

Bilingual preferred

Education

Associate’s or Bachelor’s degree

Job description

Overview

We are a leading provider of homecare services throughout Pennsylvania. Our mission is to provide exceptional and compassionate homecare services to patients who need our help the most.

We are seeking talented, passionate individuals to join our team as a Patient Care Manager and help our patients live happier and healthier lives.

What We Offer*:

We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:

• Make a difference every day in the lives of those who need our help the most
• Completive pay
• Paid on a weekly basis
• Medical/dental/vision/life insurance
• Paid holidays/PTO/401(k) match
• Career growth opportunities
• Great and collaborative work environment
• Work‑life balance

Responsibilities

• Conduct home assessments to determine consumer eligibility for Home Care services
• Effectively communicate with Direct Care Workers and patients about company updates regarding their services.
• To supervise, observe and monitor contact visits.
• To advise, guide, and train household members in managing household affairs', practical tasks, and other means of providing for care.
• Complete routine updates on the well‑being of patients and direct care workers.
• Lead and supervise a team of Care Team Associates (CTA)
• Ensure that patients receive personal care services based on needs and what matters most to the patient
• Meet operational and growth goals, including key performance metrics
• Ensure quality of services delivered meets Company standards
• Foster an engaged workforce
• Ensure compliance with the law and Company policies
• Assist CTAs with their day‑to‑day duties, including screening new patients and caregivers, on‑boarding new patients and caregivers, staffing patient cases with caregivers and ensuring patient cases are started promptly, communicating with patients, caregivers, and patient families to ensure satisfaction and quality service delivery, and assist with on‑site visits as needed

Qualifications

• Previous experience in home care, nursing or other medical fields
• Ability to build rapport with patients
• Associate’s degree or Bachelor’s degree required
• Two or more years of healthcare leadership preferred
• Bilingual preferred
• Passion and dedication to help those in need
• Strong work ethic
• Strong communication skills
• Ability to work flexible hours to meet patient and employee needs