Patient Care Manager

CareRing Health; Allentown (Lehigh County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Insurance

Paid holidays/PTO/401(k) match

Career growth

Collaborative environment

Work-life balance

Job summary

CareRing Health in Allentown, PA is seeking a Patient Care Manager to lead a team of Care Team Associates and ensure compassionate, high‑quality homecare for patients across Pennsylvania and Delaware.

You will oversee patient onboarding, day‑to‑day care delivery, staffing, and performance metrics while fostering an engaged, compliant workforce and a collaborative work environment. This role requires strong communication, flexible hours, and a dedication to helping those in need.

Qualifications

• Associate’s or Bachelor's degree required; leadership experience preferred.
• Two or more years of healthcare leadership experience strongly preferred.
• Bilingual abilities are a plus.

Responsibilities

• Lead and supervise a team of Care Team Associates (CTA).
• Ensure patient care is delivered per patient needs and preferences.
• Meet operational and growth goals and track key performance metrics.
• Maintain high quality service in line with company standards.
• Foster an engaged and compliant workforce.
• Assist CTAs with daily duties and onboarding of patients and caregivers.

Skills

Strong work ethic

Strong communication skills

Bilingual

Education

Associate’s degree or Bachelor’s degree

Two or more years of healthcare leadership experience

Job description

Overview

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional and compassionate homecare services to patients who need our help the most.

We are seeking talented, passionate individuals to join our team as a Patient Care Manager and help our patients live happier and healthier lives.

What We Offer

• Make a difference every day in the lives of those who need our help most
• Completive pay
• Paid on a weekly basis
• Medical/dental/vision/life insurance
• Paid holidays/PTO/401(k) match
• Career growth opportunities
• Great and collaborative work environment
• Work‑life balance

Responsibilities

• Lead and supervise a team of Care Team Associates (CTA)
• Ensure that patients receive personal care services based on needs and what matters most to the patient
• Meet operational and growth goals, including key performance metrics
• Ensure quality of services delivered meets Company standards
• Foster an engaged workforce
• Ensure compliance with the law and Company policies
• Assist CTAs with their day-to-day duties, including screening new patients and caregivers, on-boarding new patients and caregivers, staffing patient cases with caregivers and ensuring patient cases are started promptly, communicating with patients, caregivers, and patient families to ensure satisfaction and quality service delivery, and assist with on-site visits as needed

Qualifications

• Associate’s degree or Bachelor’s degree required
• Two or more years of healthcare leadership preferred
• Bilingual preferred
• Passion and dedication to help those in need
• Strong work ethic
• Strong communication skills
• Ability to work flexible hours to meet patient and employee needs