Patient Care Manager

CareRing Health; Upper Darby (Delaware County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Medical/dental/vision/life insurance

Paid holidays/PTO/401(k) match

Career growth opportunities

Great and collaborative work enviro0n0

Job summary

CareRing Health in Pennsylvania/Delaware region seeks a Patient Care Manager to lead a team delivering compassionate homecare services. You will supervise Care Team Associates, coordinate onboarding, and ensure services align with patient needs and company standards.

The role emphasizes collaboration, program growth, and compliance with regulations, while supporting staff through staffing and on-site interactions to maintain high quality patient care.

Qualifications

• Requires Associate’s or Bachelor’s degree.
• Two or more years of healthcare leadership preferred.
• Bilingual preferred.
• Strong communication skills required.

Responsibilities

• Lead and supervise a team of Care Team Associates (CTA).
• Ensure patients receive personal care services based on needs and what matters most to the patient.
• Meet operational and growth goals, including key performance metrics.
• Ensure quality of services delivered meets Company standards.
• Foster an engaged workforce.
• Ensure compliance with the law and Company policies.
• Assist CTAs with day-to-day duties, including onboarding patients and caregivers, staffing cases and ensuring prompt start times.

Skills

Healthcare leadership

Bilingual

Communication skills

Education

Associate’s or Bachelors degree

Job description

Overview

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional and compassionate homecare services to patients who need our help the most.

We are seeking talented, passionate individuals to join our team as a Patient Care Manager and help our patients live happier and healthier lives.

What We Offer

• Make a difference every day in the lives of those who need our help most
• Completive pay
• Paid on a weekly basis
• Medical/dental/vision/life insurance
• Paid holidays/PTO/401(k) match
• Career growth opportunities
• Great and collaborative work environment
• Work‑life balance

Responsibilities

• Lead and supervise a team of Care Team Associates (CTA)
• Ensure that patients receive personal care services based on needs and what matters most to the patient
• Meet operational and growth goals, including key performance metrics
• Ensure quality of services delivered meets Company standards
• Foster an engaged workforce
• Ensure compliance with the law and Company policies
• Assist CTAs with their day-to-day duties, including screening new patients and caregivers, on-boarding new patients and caregivers, staffing patient cases with caregivers and ensuring patient cases are started promptly, communicating with patients, caregivers, and patient families to ensure satisfaction and quality service delivery, and assist with on-site visits as needed

Qualifications

• Associate’s degree or Bachelor’s degree required
• Two or more years of healthcare leadership preferred
• Bilingual preferred
• Passion and dedication to help those in need
• Strong work ethic
• Strong communication skills
• Ability to work flexible hours to meet patient and employee needs