Patient Care Manager

CareRing Health; Harrisburg (Dauphin County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Make a difference

Competitive pay

Weekly pay

Insurance (medical/dental/vision)

PTO & 401(k) match

Career growth

Collaborative environment

Work‑life balance

Job summary

CareRing Health is seeking a Patient Care Manager to lead and coordinate home care services across Pennsylvania and Delaware. You will assess eligibility, supervise care teams, and ensure high-quality, compliant patient care. Strong communication, leadership, and healthcare background are essential.

The role offers competitive pay, weekly pay, comprehensive benefits, and opportunities for career growth in a collaborative environment, with a focus on work-life balance and patient outcomes.

Qualifications

• Experience in home care or medical field is preferred.
• Ability to build rapport with patients and communicate effectively.
• Strong work ethic and flexible hours to meet patient and employee needs.

Responsibilities

• Conduct home assessments to determine eligibility for Home Care services.
• Communicate with Direct Care Workers and patients about updates and services.
• Supervise, observe and monitor care visits.
• Advise, guide, and train household members in managing care tasks.
• Complete routine wellbeing updates for patients and care workers.
• Lead and supervise a team of Care Team Associates (CTA).
• Ensure patients receive personal care services based on needs and what matters most to them.
• Meet operational and growth goals and KPIs.
• Ensure compliance with laws and company policies.
• Assist CTAs with onboarding, staffing, patient communication, and on-site visits as needed.

Skills

Rapport with patients

Strong communication

Strong work ethic

Care dedication

Education

Associate’s or Bachelor’s degree

Job description

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional and compassionate homecare services to patients who need our help the most.

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional and compassionate homecare services to patients who need our help the most.

We are seeking talented, passionate individuals to join our team as a Patient Care Manager and help our patients live happier and healthier lives.

What We Offer

• Make a difference every day in the lives of those who need our help the most


• Completive pay


• Paid on a weekly basis


• Medical/dental/vision/life insurance


• Paid holidays/PTO/401(k) match


• Career growth opportunities


• Great and collaborative work environment


• Work‐life balance

Responsibilities

• Conduct home assessments to determine consumer eligibility for Home Care services


• Effectively communicate with Direct Care Workers and patients about company updates regarding their services.


• To supervise, observe and monitor contact visits.


• To advise, guide, and train household members in managing household affairs', practical tasks, and other means of providing for care.


• Complete routine updates on the well-being of patients and direct care workers.


• Lead and supervise a team of Care Team Associates (CTA)


• Ensure that patients receive personal care services based on needs and what matters most to the patient


• Meet operational and growth goals, including key performance metrics


• Ensure quality of services delivered meets Company standards


• Foster an engaged workforce


• Ensure compliance with the law and Company policies


• Assist CTAs with their day‐to‐day duties, including screening new patients and caregivers, on‐boarding new patients and caregivers, staffing patient cases with caregivers and ensuring patient cases are started promptly, communicating with patients, caregivers, and patient families to ensure satisfaction and quality service delivery, and assist with on‐site visits as needed

Qualifications

• Previous experience in home care, nursing or other medical fields


• Ability to build rapport with patients


• Associate’s degree or Bachelor’s degree required


• Two or more years of healthcare leadership preferred


• Bilingual preferred


• Passion and dedication to help those in need


• Strong work ethic


• Strong communication skills


• Ability to work flexible hours to meet patient and employee needs