Patient Care Liaison — Healthcare Experience Champion

LEV MONITORING SOLUTIONS INC; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

LEV MONITORING SOLUTIONS INC in the Dallas/Fort Worth area is seeking a Patient Care Liaison to connect patients with essential healthcare services and support continuity of care. You will educate patients on monitoring services, coordinate appointments, and collaborate with providers while adhering to HIPAA and privacy standards.

This role suits experienced telemetry technicians or nurses seeking a patient-facing position.

Qualifications

• Proven experience in patient care or healthcare liaison roles.
• Strong communication and interpersonal skills.
• Knowledge of healthcare regulations and patient privacy standards (HIPAA).
• Ability to work independently and as part of a collaborative team.
• Proficiency in using electronic health records and patient management systems.
• Compassionate demeanor with genuine patient welfare interest.
• Valid driver’s license and willingness to travel within Dallas/Ft. Worth.
• Healthcare certifications in patient advocacy are a plus.
• Telemetry technician or nurse experience is ideal.

Responsibilities

• Act as the primary contact for patients and provide support.
• Coordinate patient appointments and follow-ups for continuity of care.
• Educate patients on monitoring services and equipment usage.
• Build and maintain relationships with healthcare providers and community organizations.
• Document patient interactions and maintain HIPAA-compliant records.
• Collaborate with internal teams to improve patient care processes.
• Conduct outreach to inform patients about services offered.
• Stay updated on industry trends to improve patient experiences.

Skills

Patient care experience

Communication skills

HIPAA knowledge

Team collaboration

EHR systems

Compassionate demeanor

Driver’s license & travel

Healthcare certifications

Telemetry/nurse background

Tools

EHR software

Job description

LEV MONITORING SOLUTIONS INC in the Dallas/Fort Worth area is seeking a Patient Care Liaison to connect patients with essential healthcare services and support continuity of care. You will educate patients on monitoring services, coordinate appointments, and collaborate with providers while adhering to HIPAA and privacy standards.

This role suits experienced telemetry technicians or nurses seeking a patient-facing position.