Medical Account Manager

Recovery Monitoring Solutions; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

LEV MONITORING SOLUTIONS INC is seeking a Patient Care Liaison in the Dallas/Ft. Worth area to connect patients with essential healthcare services and ensure a seamless experience.

You will represent a company focused on innovative monitoring solutions and coordinate care with healthcare providers. The role emphasizes strong communication, adherence to HIPAA, and hands-on support for patients using monitoring services.

Qualifications

• Proven patient care experience or healthcare liaison background.
• Strong communication and interpersonal abilities.
• Knowledge of healthcare regulations and patient privacy.
• Ability to work independently and in a team.
• Experience with electronic health records and patient management systems.

Responsibilities

• Serve as primary contact for patients, addressing inquiries and providing support.
• Coordinate appointments and follow-ups to ensure continuity of care.
• Educate patients on monitoring services and equipment usage.
• Build relationships with providers and community organizations.
• Document interactions and maintain HIPAA-compliant records.
• Collaborate with internal teams to improve patient care processes.
• Conduct outreach to inform potential patients about services.
• Stay informed on industry trends to improve patient experiences.

Skills

Patient care

Communication skills

HIPAA/compliance

Team collaboration

EHR systems

Tools

EHR software

Job description

About the Role

Join LEV MONITORING SOLUTIONS INC as a Patient Care Liaison in the vibrant Dallas/Ft. Worth area! In this pivotal role, you will connect patients with essential healthcare services, ensuring a seamless experience while representing a company dedicated to innovative monitoring solutions.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About the Role

Join LEV MONITORING SOLUTIONS INC as a Patient Care Liaison in the vibrant Dallas/Ft. Worth area! In this pivotal role, you will connect patients with essential healthcare services, ensuring a seamless experience while representing a company dedicated to innovative monitoring solutions.

Responsibilities

• Act as the primary point of contact for patients, addressing inquiries and providing support.
• Coordinate patient appointments and follow-up consultations to ensure continuity of care.
• Educate patients on monitoring services and equipment usage for optimal health outcomes.
• Build and maintain strong relationships with healthcare providers and community organizations.
• Document patient interactions and maintain accurate records in compliance with HIPAA regulations.
• Collaborate with internal teams to enhance patient care processes and service delivery.
• Conduct outreach initiatives to engage and inform potential patients about services offered.
• Stay updated on industry trends and best practices to continually improve patient experiences.

Requirements

• Proven experience in patient care or healthcare liaison roles.
• Strong communication and interpersonal skills to foster relationships.
• Knowledge of healthcare regulations and patient privacy standards.
• Ability to work independently and as part of a collaborative team.
• Proficiency in using electronic health records and patient management systems.
• Compassionate demeanor with a genuine interest in patient welfare.
• Valid driver’s license and willingness to travel within the Dallas/Ft. Worth area.
• Relevant certifications in healthcare or patient advocacy are a plus.
• Ideal position for experienced telemetry techician or nurse

About Us

LEV MONITORING SOLUTIONS INC has been a leader in healthcare monitoring for over a decade, providing cutting-edge solutions that enhance patient care. Our commitment to excellence and innovation has earned us the trust of healthcare providers and patients alike, making us a preferred choice in the industry. Join our team and experience a supportive work environment that values your contributions and fosters professional growth.