Medical Account Manager

LEV MONITORING SOLUTIONS INC; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

LEV MONITORING SOLUTIONS INC in the Dallas/Fort Worth area is seeking a Patient Care Liaison to connect patients with essential healthcare services and support continuity of care. You will educate patients on monitoring services, coordinate appointments, and collaborate with providers while adhering to HIPAA and privacy standards.

This role suits experienced telemetry technicians or nurses seeking a patient-facing position.

Qualifications

• Proven experience in patient care or healthcare liaison roles.
• Strong communication and interpersonal skills.
• Knowledge of healthcare regulations and patient privacy standards (HIPAA).
• Ability to work independently and as part of a collaborative team.
• Proficiency in using electronic health records and patient management systems.
• Compassionate demeanor with genuine patient welfare interest.
• Valid driver’s license and willingness to travel within Dallas/Ft. Worth.
• Healthcare certifications in patient advocacy are a plus.
• Telemetry technician or nurse experience is ideal.

Responsibilities

• Act as the primary contact for patients and provide support.
• Coordinate patient appointments and follow-ups for continuity of care.
• Educate patients on monitoring services and equipment usage.
• Build and maintain relationships with healthcare providers and community organizations.
• Document patient interactions and maintain HIPAA-compliant records.
• Collaborate with internal teams to improve patient care processes.
• Conduct outreach to inform patients about services offered.
• Stay updated on industry trends to improve patient experiences.

Skills

Patient care experience

Communication skills

HIPAA knowledge

Team collaboration

EHR systems

Compassionate demeanor

Driver’s license & travel

Healthcare certifications

Telemetry/nurse background

Tools

EHR software

Job description

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About the Role

Join LEV MONITORING SOLUTIONS INC as a Patient Care Liaison in the vibrant Dallas/Ft. Worth area! In this pivotal role, you will connect patients with essential healthcare services, ensuring a seamless experience while representing a company dedicated to innovative monitoring solutions.

Responsibilities

• Act as the primary point of contact for patients, addressing inquiries and providing support.
• Coordinate patient appointments and follow-up consultations to ensure continuity of care.
• Educate patients on monitoring services and equipment usage for optimal health outcomes.
• Build and maintain strong relationships with healthcare providers and community organizations.
• Document patient interactions and maintain accurate records in compliance with HIPAA regulations.
• Collaborate with internal teams to enhance patient care processes and service delivery.Conduct outreach initiatives to engage and inform potential patients about services offered.
• Stay updated on industry trends and best practices to continually improve patient experiences.

Requirements

• Proven experience in patient care or healthcare liaison roles.
• Strong communication and interpersonal skills to foster relationships.
• Knowledge of healthcare regulations and patient privacy standards.
• Ability to work independently and as part of a collaborative team.
• Proficiency in using electronic health records and patient management systems.
• Compassionate demeanor with a genuine interest in patient welfare.
• Valid driver’s license and willingness to travel within the Dallas/Ft. Worth area.
• Relevant certifications in healthcare or patient advocacy are a plus.
• Ideal position for experienced telemetry techician or nurse

About Us

LEV MONITORING SOLUTIONS INC has been a leader in healthcare monitoring for over a decade, providing cutting-edge solutions that enhance patient care. Our commitment to excellence and innovation has earned us the trust of healthcare providers and patients alike, making us a preferred choice in the industry. Join our team and experience a supportive work environment that values your contributions and fosters professional growth.