Patient Care Liaison & Family Support Specialist

North Mississippi Health Services, Inc.; Tupelo (MS); On-site; USD 36,000 - 48,000; Full time

Job summary

North Mississippi Health Services, Inc. in Tupelo, MS is seeking a dedicated Care Coordinator to help ensure seamless interprofessional care, educate patients and families, and provide emotional support in the Critical Care waiting area.

The role involves greeting families, relaying needs to staff, and assisting with grieving processes as needed. The position emphasizes strong communication, organizational skills, and the ability to navigate budget considerations while adhering to NMHS/NMMC

Qualifications

• High School Diploma or GED or higher is required.
• Associates degree preferred.
• Minimum 2 years experience in a clinical setting.
• Proficient in Microsoft Word and Excel.
• Excellent organizational and communication skills.
• Strong human relations and interpersonal skills.
• Working knowledge of adolescent, adult, and geriatric care.

Responsibilities

• Coordinate care by monitoring and evaluating interdisciplinary teams.
• Orient and educate patients and families in the waiting area.
• Greet individuals in a positive, caring manner.
• Relay needs of patients\' families to staff.
• Provide emotional support to family members.
• Assist families with grieving processes and procedures.
• Communicate effectively among care team and patients.
• Serve as liaison between patient care personnel and families.
• Maintain waiting room supplies within budget.
• Adhere to NMHS/NMMC policies and guidelines.

Skills

Microsoft Word

Microsoft Excel

Organizational skills

Written and verbal communication

Interpersonal skills

Education

High School Diploma or GED

Associates Degree

Tools

Microsoft Word

Microsoft Excel

Job description

North Mississippi Health Services, Inc. in Tupelo, MS is seeking a dedicated Care Coordinator to help ensure seamless interprofessional care, educate patients and families, and provide emotional support in the Critical Care waiting area.

The role involves greeting families, relaying needs to staff, and assisting with grieving processes as needed. The position emphasizes strong communication, organizational skills, and the ability to navigate budget considerations while adhering to NMHS/NMMC