Patient Care Liaison & Advocate

We Level Up; Lake Worth (TX); On-site; USD 52,000 - 64,000; Full time

Job summary

HOLISTIX TREATMENT CENTERS LLC in Lake Worth, FL invites a Patient Liaison to be the primary contact between patients and the healthcare team, ensuring clear communication of treatment plans. This role supports advocacy, coordination, and education to enhance patient experiences.

Responsibilities include coordinating appointments, addressing patient concerns with empathy, maintaining records, and collaborating with clinicians to improve service delivery in a fast-paced healthcare setting.

Qualifications

• Bachelor's degree in Healthcare Administration, Nursing, Social Work, or a related field.
• Minimum of 2 years in healthcare, preferably patient relations or advocacy.
• Experience coordinating between patients and healthcare providers to ensure seamless communication.

Responsibilities

• Act as a communication bridge between patients, families, and healthcare providers to ensure clarity and understanding of medical information.
• Advocate for patient needs and concerns, ensuring they are addressed promptly and effectively.
• Coordinate patient appointments, follow-ups, and referrals to ensure continuity of care.
• Educate patients and their families about healthcare procedures, treatment plans, and available resources.
• Monitor patient progress and satisfaction, providing feedback to healthcare teams to improve service delivery.
• Assist in resolving any patient-related issues or complaints, ensuring a positive healthcare experience.
• Maintain accurate patient records and documentation, adhering to confidentiality and privacy standards.
• Collaborate with multidisciplinary teams to enhance patient care and service quality.]
• COMPANY NAME: HOLISTIX TREATMENT CENTERS LLCKEY POINTS: Patient liaison duties, healthcare coordination, patient advocacy

Skills

Interpersonal skills

Communication

Problem solving

Discretion

Empathy

Teamwork

Organization

Education

Bachelor's degree in Healthcare Administration, Nursing, Social Work, or related field

Tools

EMR experience

Healthcare software

Job description

HOLISTIX TREATMENT CENTERS LLC in Lake Worth, FL invites a Patient Liaison to be the primary contact between patients and the healthcare team, ensuring clear communication of treatment plans. This role supports advocacy, coordination, and education to enhance patient experiences.

Responsibilities include coordinating appointments, addressing patient concerns with empathy, maintaining records, and collaborating with clinicians to improve service delivery in a fast-paced healthcare setting.