Patient Care Liaison

Duly Health and Care; Bloomingdale (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and VIS

Healthcare navigation assistance

401(k) match

Tuition reimbursement

Volunteer time off

Parental leave

Adoption & surrogacy benefits

Job summary

Duly Health and Care in Hinsdale is seeking a Patient Care Liaison to support Radiology operations. You will assist Technologists and Radiologists with patient prep, room setup, and workflow coordination in a fast-paced environment.

The role emphasizes accurate documentation, patient communication, and adherence to safety standards, with full-time hours Mon-Fri 9am-5pm and competitive benefits including tuition reimbursement and 401(k) match.

Qualifications

• High School diploma or GED required.
• One year of experience.
• One-year training in medical office/recent ambulatory care experience preferred.

Responsibilities

• Prepares scanning rooms for patient exams, including cleaning and stocking supplies.
• Escorts patients to scanning rooms and collects health information as needed.
• Assists technologists with exams, workflow, positions, and contrast preparation.
• Documents patient information and ensures safety procedures are followed.

Education

High School diploma or GED

Job description

If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.Patient Care Liaison -Full-Time, 40 hours per week.Hours: Monday - Friday 9am -5pmLocation: HinsdaleBenefits:Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.Access to a mental health benefit at no cost.Employer provided life and disability insurance.$5,250 Tuition Reimbursement per year.Immediate 401(k) match.40 hours paid volunteer time off.A culture committed to community engagement and social impact.Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.Key Responsibilities:Under the direction of the Radiology supervisors and Quality and Compliance Manager, serves as a primary assistant to Technologists and Radiologists. Practices high quality medical care in performing a variety of patient care activities such as patient preparation for exams, stocking supplies, patient history documentation, communication of STAT results to ordering providers, and various other Radiology duties.Patient exam and preparation:Prepares scanning rooms for patient exams, including cleaning, sterilizing, stocking suppliesEscorts patients to scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, health history, and symptomsAssists with Exams and proceduresAssists the technologists with workflow, positions, and contrast preparationAs needed, assist with setting up medical coils or phantom handling and exam/procedure preparationAssist Radiology Coordinator with distribution of exams to RadiologistsConnect Radiologists with ordering providers to report STAT resultsAssist Radiology QA and Compliance team with other data projectsQuality control proceduresCleans, disinfects and/or sterilizes coils and equipment following safety and OSHA standardsMaintains department areas and patient areas for cleanlinessStocks clean linen and empties the soiled linen receptacles as neededMaintains department logs assuring adherence to DMG Safety/OSHA cleaning standardsPatient DocumentationUtilizes appropriate Hyperspace/Amicas computer functions and interaction with the Technologist to facilitate patient flowDocuments patient information, including current medications, reasons for the visit, and patient symptomsAssures that department safety procedures and contrast preparation procedures are followed correctly by the collection of information from labs and surgery/implant reportsFamiliarizes oneself with necessary department paperwork and can identify and complete itPrepares patient paperwork as per department guidelinesKey Qualifications:High School diploma or GED requiredOne year of experienceOne-year training in medical office/recent ambulatory care experience preferredThe compensation for this role includes a base pay range of $15.00-$21.00/hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.Artificial Intelligence DisclosureArtificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.