Patient Care Liaison

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; Philadelphia (Philadelphia County); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Tuition Reimbursement

401(k) match

Volunteer time off

Parental leave up to 12 weeks

Job summary

Duly Health and Care is hiring a Patient Care Liaison in Hinsdale. This full-time role supports radiology operations, patient flow, and documentation. Typical schedule is Monday–Friday, 9am–5pm, with base pay in a structured benefits package.

The position emphasizes room preparation, patient information collection, and collaboration with Radiology for efficient patient care. A high school diploma and medical office experience are preferred to join a committed team.

Qualifications

• High School diploma or GED required.
• One year of experience in a medical setting preferred.
• One-year training in medical office or ambulatory care preferred.

Responsibilities

• Prepares scanning rooms for patient exams, including cleaning, sterilizing, stocking supplies.
• Escorts patients to scanning rooms and collects information such as weight, height, health history, and symptoms.
• Assists with Exams and procedures and supports Radiology workflow.
• Sets up equipment and assists with contrast preparation as needed.
• Distributes exams to Radiologists and facilitates STAT reporting.
• Maintains department and patient areas in clean and safe condition.
• Documents patient information and ensures department safety procedures are followed.

Skills

Experience

Healthcare experience

Education

High School diploma or GED

Job description

Patient Care Liaison - Full-Time, 40 hours per week.

Hours: Monday - Friday 9am -5pm

Location: Hinsdale

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Key Responsibilities:

• Prepares scanning rooms for patient exams, including cleaning, sterilizing, stocking supplies
• Escorts patients to scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, health history, and symptoms
• Assists with Exams and procedures
• Assists the technologists with workflow, positions, and contrast preparation
• As needed, assist with setting up medical coils or phantom handling and exam/procedure preparation
• Assist Radiology Coordinator with distribution of exams to Radiologists
• Connect Radiologists with ordering providers to report STAT results
• Assist Radiology QA and Compliance team with other data projects
• Quality control procedures
• Cleans, disinfects and/or sterilizes coils and equipment following safety and OSHA standards
• Maintains department areas and patient areas for cleanliness
• Stocks clean linen and empties the soiled linen receptacles as needed
• Maintains department logs assuring adherence to DMG Safety/OSHA cleaning standards
• Patient Documentation Utilizes appropriate Hyperspace/Amicas computer functions and interaction with the Technologist to facilitate patient flow
• Documents patient information, including current medications, reasons for the visit, and patient symptoms
• Assures that department safety procedures and contrast preparation procedures are followed correctly by the collection of information from labs and surgery/implant reports
• Familiarizes oneself with necessary department paperwork and can identify and complete it
• Prepares patient paperwork as per department guidelines

Key Qualifications:

• High School diploma or GED required
• One year of experience
• One-year training in medical office/recent ambulatory care experience preferred

The compensation for this role includes a base pay range of $15.00-$21.00/hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let's start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it's personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you're caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn't about chasing what's next for its own sake. It's about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you're looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you'll find your place at Duly.

If you have questions, please connect with your leader or HR Business Partner for support.