Patient Care & Front Office Specialist

Beltone; Cranston (RI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) with matching

Health, dental, and vision insurance

Life insurance

AD&D

Critical Illness

Hospital Indemnity

STD & LTD

Paid time off

Employee discounts

Job summary

Cranston Hearing Center is growing and seeking a Patient Care Coordinator to join our team. You will be the welcoming face, manage the clinic, build patient relationships, and ensure a smooth flow for a thriving practice.

Responsibilities include greeting patients, scheduling, insurance verification, records, and supporting marketing and outreach. The role offers 8:30am–4:30pm, Monday to Friday, with a competitive hourly compensation and monthly bonus opportunities.

Qualifications

• Minimum 10 years of medical office management experience.
• Front desk experience in hearing industry is a plus.
• High school diploma or GED.

Responsibilities

• Provide the first contact for patients scheduling appointments or inquiries.
• Screen calls and identify better hearing candidates.
• Schedule and confirm appointments; conduct retention calls.
• Coordinate provider schedules for smooth patient care flow.
• Process billing, payments, insurance claims, and day-end tasks.
• Maintain daily, weekly and monthly reports and respond to home office requests.

Skills

Computer skills

Word processing

Database software

Interpersonal skills

Communication

Accounting basics

Customer service

Organizational skills

Multitasking

Sales tracking

Detail orientation

Front desk experience

Education

High school diploma or GED

Tools

Word Processing Software

Database Software

Job description

Cranston Hearing Center is growing and seeking a Patient Care Coordinator to join our team. You will be the welcoming face, manage the clinic, build patient relationships, and ensure a smooth flow for a thriving practice.

Responsibilities include greeting patients, scheduling, insurance verification, records, and supporting marketing and outreach. The role offers 8:30am–4:30pm, Monday to Friday, with a competitive hourly compensation and monthly bonus opportunities.