Clinic Care & Patient Experience Coordinator

Peak Physical Therapy; Mount Juliet (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

401K + company match

Job summary

Results Physiotherapy, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator - I in Mount Juliet, TN. The role supports clinic growth through efficient patient intake and practice management, collaborating with the Clinic Director to ensure smooth front-office operations.

Responsibilities include greeting patients, scheduling, insurance verification, and processing payments, with a focus on excellent customer service and teamwork. This is a full-time position with benefits.

Qualifications

• High School Diploma or equivalent is required.
• Excellent customer service skills and ability to relate with business office staff and leadership.
• Ability to multitask and manage time effectively with minimal supervision.
• Strong communication and presentation abilities within a team environment.

Responsibilities

• Greet clients and maintain a welcoming front office.
• Schedule patient visits and convert referrals into evaluations.
• Verify patient insurance coverage and collect payments.
• Maintain organized front office workspace and support clinic operations.

Skills

Customer service

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Results Physiotherapy, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator - I in Mount Juliet, TN. The role supports clinic growth through efficient patient intake and practice management, collaborating with the Clinic Director to ensure smooth front-office operations.

Responsibilities include greeting patients, scheduling, insurance verification, and processing payments, with a focus on excellent customer service and teamwork. This is a full-time position with benefits.