Patient Care Front Desk Specialist

Texas Health Resources; Texas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid Parental Leave

Tuition reimbursement

Student Loan Repayment Program

Job summary

Texas Health Resources is seeking a Medical Office Receptionist for a fast-paced, high-volume clinic in Grapevine, TX. This full-time role (40 hours/week, Monday–Friday, 8am–5pm) supports patient check-in, processing admissions, answering calls, and scheduling appointments while ensuring accurate paperwork and compliance.

Qualifications include a High School Diploma or equivalent; six months of healthcare or clinical/customer service experience preferred; bilingual English/Spanish preferred.

Qualifications

• High School Diploma or equivalent (REQUIRED).
• Six months healthcare experience in a clinical setting or customer service in a clinical/office environment (PREFERRED).
• Bilingual - English/Spanish (PREFERRED).

Responsibilities

• Delivers care to patients utilizing the Medical Office Receptionist process.
• Performs patient check-in and completes paperwork to ensure efficient admitting and compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guidelines.
• Obtains and verifies patient and insurance information, including copays and deductibles.
• Prepares charts for patient appointments and assists with check-out and follow-up scheduling.
• Maintains proper filing and records in the electronic medical system.

Skills

Customer service

Healthcare exposure

Bilingual English/Spanish

Education

High School Diploma or equivalent

Job description

Texas Health Resources is seeking a Medical Office Receptionist for a fast-paced, high-volume clinic in Grapevine, TX. This full-time role (40 hours/week, Monday–Friday, 8am–5pm) supports patient check-in, processing admissions, answering calls, and scheduling appointments while ensuring accurate paperwork and compliance.

Qualifications include a High School Diploma or equivalent; six months of healthcare or clinical/customer service experience preferred; bilingual English/Spanish preferred.