Patient Care & Front Desk Specialist

Bronson Healthcare; St. John (ND); On-site; USD 34,000 - 46,000; Full time

Job summary

Bronson Maternal Fetal Medicine Specialists – Kalamazoo, MI is seeking a full-time Practice Support Assistant (Clinical Receptionist). You will register patients, verify insurance, collect co-pays, schedule appointments, and input data into MISYS/Tiger. Candidates should have a High School diploma or GED and strong customer service skills.

The role emphasizes confidentiality, accuracy, and teamwork in a fast-paced clinical environment, with a 40-hour work week on the First Shift.

Qualifications

• High school diploma or GED required; 3–6 months related experience preferred.
• Must have keyboarding and computer skills; professional communication and customer service are essential.
• Experience with hospital-based programs (e.g., MISYS/Tiger) is preferred.
• Ability to organize, prioritize tasks and maintain confidentiality of sensitive medical information.

Responsibilities

• Register patients and verify demographic and insurance information.
• Collect co-payments and enter charges into the practice management system.
• Schedule patient appointments and coordinate tests and referrals.
• Provide courteous, accurate information to patients and staff; support light clerical duties.
• Maintain patient records and ensure documentation is complete and accurate.

Skills

Professional communication

Customer service

Keyboarding

Organizational skills

Mathematics

Confidentiality

Verbal communication

Teamwork

Education

High school diploma or GED

Tools

MISYS/Tiger

Practice management system

Job description

Bronson Maternal Fetal Medicine Specialists – Kalamazoo, MI is seeking a full-time Practice Support Assistant (Clinical Receptionist). You will register patients, verify insurance, collect co-pays, schedule appointments, and input data into MISYS/Tiger. Candidates should have a High School diploma or GED and strong customer service skills.

The role emphasizes confidentiality, accuracy, and teamwork in a fast-paced clinical environment, with a 40-hour work week on the First Shift.