Patient Care Front Desk Specialist

Joint and Muscle Medical Care; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Job summary

Joint and Muscle Medical Care in Charlotte, North Carolina is seeking a Front Desk professional who will be responsible for patient interaction and various administrative duties. You will greet patients, manage appointment schedules, verify insurance details, and maintain accurate patient records.

The ideal candidate should possess strong communication skills, organizational abilities, and familiarity with EHR systems. This role is essential for ensuring a smooth patient experience and requires attention to detail and confidentiality.

Qualifications

• Experience in patient interaction and administrative tasks.
• Ability to manage sensitive situations calmly and professionally.

Responsibilities

• Greet patients and visitors in a professional, friendly manner.
• Maintain and update appointment calendars.
• Verify insurance details and eligibility.
• Communicate patient needs to doctors, nurses, or other staff.

Skills

Strong communication and interpersonal skills

Organization and multitasking ability

Basic knowledge of medical terminology

Familiarity with electronic health record (EHR) systems

Attention to detail and confidentiality

Job description

Joint and Muscle Medical Care in Charlotte, North Carolina is seeking a Front Desk professional who will be responsible for patient interaction and various administrative duties. You will greet patients, manage appointment schedules, verify insurance details, and maintain accurate patient records.

The ideal candidate should possess strong communication skills, organizational abilities, and familiarity with EHR systems. This role is essential for ensuring a smooth patient experience and requires attention to detail and confidentiality.