Patient Care & Front Desk Coordinator

The Vascular Experts; Watertown (CT); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k)

Tuition reimbursement for full-time &/

Job summary

The Vascular Experts in Watertown, CT is seeking a Patient Coordinator / Medical Assistant to support clinical and administrative front desk operations. This role focuses on delivering high-quality patient service, coordinating patient flow, and assisting providers with clinical duties in a fast-paced medical practice.

The ideal candidate is organized, professional, and capable of multitasking while maintaining patient care and customer service.

Qualifications

• The incumbent must possess a minimum education of a High School Diploma (or GED) with a minimum of 1 year of medical office and customer service experience. Working knowledge of Microsoft, data entry and other business office system is preferred.

Responsibilities

• Opens the office on time and ensures front desk readiness.
• Greet patients and visitors and collect needed information.
• Check in patients and collect copays at visits per insurance plan.
• Receive payments and reconcile daily deposits.
• Maintain a neat front office and waiting area.
• Schedule patients efficiently for appointments.
• Scan and file patient paperwork in the EMR and communicate via email.
• Provide daily confirmation of upcoming appointments.
• Prepare medical records requests from patients and attorneys.
• Handle copies, faxes and shredding as needed.
• Monitor and order front desk office supplies.
• Check out patients and schedule follow-ups or tests.
• Verify insurance eligibility and obtain referrals.
• Triage phone calls and messages; manage patient flow.
• Arrange patient transportation when needed.
• Maintain OSHA safety and HIPAA confidentiality.

Skills

Customer service

Interpersonal skills

Communication

Organization

Travel to multiple locations

Data entry

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The Vascular Experts in Watertown, CT is seeking a Patient Coordinator / Medical Assistant to support clinical and administrative front desk operations. This role focuses on delivering high-quality patient service, coordinating patient flow, and assisting providers with clinical duties in a fast-paced medical practice.

The ideal candidate is organized, professional, and capable of multitasking while maintaining patient care and customer service.