Patient Care Front Desk Coordinator

METHODIST MANSFIELD MEDICAL CENTER; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement match (401k)

Wellness program

Career growth opportunities

Job summary

Methodist Medical Group in Dallas is seeking a Patient Representative to greet and schedule patients, verify insurance, and input data into the medical records system. You will act as a liaison between patients and clinical staff and support daily front-office operations.

The role requires strong communication, knowledge of medical terminology, and experience with medical management software. A high school diploma or equivalent is required, with preferred experience in a medical front office.

Qualifications

• Strong communication skills with judgement and discretion.
• Working knowledge of medical terminology and coding preferred.
• Previous two years in a front office using medical management software preferred.
• Previous typing or data entry at 40 wpm.

Responsibilities

• Greets, instructs and schedules patients, registers patients into the computer system, and determines their insurance benefits.
• Serves as a liaison between patient and clinical support staff.
• Checks-in patients, verifies and updates demographic and insurance information to the medical record.
• Assists patients with ambulatory difficulties.
• Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
• Maintains work area and reception area in neat and orderly manner.
• Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.
• Attends educational and staff meetings as scheduled.
• Determine and input daily balance of charges and receipts as assigned by the Office Manager.

Skills

Strong communication

Medical terminology

Medical management software

Typing 40 wpm

Data entry

Ability to follow instructions

Education

High school education or equivalent

Tools

Medical management software

Job description

Methodist Medical Group in Dallas is seeking a Patient Representative to greet and schedule patients, verify insurance, and input data into the medical records system. You will act as a liaison between patients and clinical staff and support daily front-office operations.

The role requires strong communication, knowledge of medical terminology, and experience with medical management software. A high school diploma or equivalent is required, with preferred experience in a medical front office.