Patient Access & Care Coordination Specialist

Millennium-Physician-Group; Punta Gorda (FL); On-site; USD 25,000 - 37,000; Full time

Job summary

Millennium-Physician-Group is seeking a friendly Front Office Clerk to greet and register patients, verify insurance, collect copays, and schedule appointments in the EHR. You will ensure accurate demographic data, maintain HIPAA compliance, and support billing with reconciliation and documentation.

The role involves coordinating multi-provider schedules and handling high-volume patient flow with professionalism.

Qualifications

• Greet, check in, and register patients with complete and accurate demographic and insurance data.
• Verify insurance eligibility and collect copayments following standard procedures.
• Maintain HIPAA compliance and safeguard patient information in the EHR.

Responsibilities

• Answer calls, schedule and reschedule appointments, and communicate changes to staff.
• Process referrals, medical record release requests, and document verification results.
• Coordinate scheduling across providers to support efficient patient flow.

Skills

Customer service

HIPAA compliance

Scheduling

Cash handling

Insurance verification

EHR proficiency

Tools

EHR system

Scheduling software

Billing software

Job description

Millennium-Physician-Group is seeking a friendly Front Office Clerk to greet and register patients, verify insurance, collect copays, and schedule appointments in the EHR. You will ensure accurate demographic data, maintain HIPAA compliance, and support billing with reconciliation and documentation.

The role involves coordinating multi-provider schedules and handling high-volume patient flow with professionalism.