Patient Care Coordinator – Front Desk & Admin

Millennium-Physician-Group; Fort Myers (FL); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(K) Retirement Plan with Matching

Employer-Paid Life Insurance

Short & Long-Term Disability

Paid Time Off

Job summary

Millennium Physician Group in Fort Myers, FL is seeking a Patient Care Specialist I to perform front-office responsibilities and clerical duties in a busy medical practice. You will greet and register patients, verify demographics and insurance, collect payments, and document in the EHR while upholding HIPAA standards.

The role requires a high school diploma or GED and 1+ year of related experience; strong communication, attention to detail, and the ability to work in a fast-paced,

Qualifications

• High school diploma or GED required.
• 1+ year of clerical, customer service, or healthcare office experience preferred.
• Basic knowledge of EHR systems and Microsoft Office applications preferred.
• Strong attention to detail and time-management skills.
• Professionalism and commitment to patient confidentiality (HIPAA).
• Empathy and professionalism when interacting with patients and families.

Responsibilities

• Greet, register, and check in patients ensuring accurate demographic, insurance, and contact information in the EHR.
• Collect copayments following standard cash-handling procedures.
• Verify insurance eligibility and document results in patient records.
• Answer calls, schedule/reschedule appointments, and maintain daily schedules.
• Process referrals, appointment ticklers, and medical record release requests promptly.
• Perform clerical tasks (filing, faxing, scanning, uploading) into the EHR.
• Audit charts and documentation for compliance and accuracy; escalate issues.
• Maintain HIPAA/privacy compliance and report potential breaches.
• Coordinate scheduling across providers to support patient flow.
• Assist with reporting and participate in audits/training as required.

Skills

Clerical experience

Customer service

Interpersonal communication

Time management

Independence

Attention to detail

HIPAA compliance

Education

High school diploma or GED

Tools

EHR systems

Microsoft Office

Job description

Millennium Physician Group in Fort Myers, FL is seeking a Patient Care Specialist I to perform front-office responsibilities and clerical duties in a busy medical practice. You will greet and register patients, verify demographics and insurance, collect payments, and document in the EHR while upholding HIPAA standards.

The role requires a high school diploma or GED and 1+ year of related experience; strong communication, attention to detail, and the ability to work in a fast-paced,