Patient Access & Care Specialist

verawholehealth; Austin (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan with matching

Paid time off

Job summary

Millennium Physician Group in Texas seeks a Patient Care Specialist to support front-desk operations, greet patients, verify demographics, insurance information, and collect payments. You will maintain accurate EHR records and ensure HIPAA compliance while delivering courteous customer service.

Responsibilities include scheduling, coordinating referrals, and assisting with clerical tasks to ensure smooth patient flow in a fast-paced medical office environment.

Qualifications

• 1+ year of clerical or patient-facing experience.
• Strong communication and time-management skills.
• Ability to protect patient confidentiality according to HIPAA.

Responsibilities

• Greet and register patients and confirm demographic and insurance data.
• Collect copayments and handle cash according to procedures.
• Verify insurance eligibility and document results in the EHR.
• Maintain patient schedules and route calls to appropriate staff.
• Ensure HIPAA compliance and protect patient information.
• Coordinate scheduling across providers and departments to support patient flow.

Skills

Clerical experience

Customer service

Healthcare office experience

Attention to detail

HIPAA compliance

Education

High school diploma or GED

Tools

EHR systems

Microsoft Office

Job description

Millennium Physician Group in Texas seeks a Patient Care Specialist to support front-desk operations, greet patients, verify demographics, insurance information, and collect payments. You will maintain accurate EHR records and ensure HIPAA compliance while delivering courteous customer service.

Responsibilities include scheduling, coordinating referrals, and assisting with clerical tasks to ensure smooth patient flow in a fast-paced medical office environment.