Patient Care Coordinator — Welcoming Front Desk Pro

Keplr Vision; Westminster (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

PTO

401k with match

Job summary

Look Optical in Westminster, CO is seeking a Patient Care Coordinator I to join the front desk team. You will be the first friendly face patients see, handling check-in/check-out, scheduling, and inquiries with warmth and efficiency.

The role emphasizes exceptional customer service, strong organization, and comfort with computers. A positive attitude and teamwork are essential as you help create a smooth, welcoming patient experience day-to-day.

Qualifications

• Minimum 1 year of customer service experience (healthcare or optical experience is a bonus).
• Excellent communication and professional demeanor.
• Comfortable with computers and quick to learn new systems.
• Team player with strong organizational skills.

Responsibilities

• Be the welcoming voice on the phone and assist with scheduling.
• Greet and check in patients with warmth and professionalism.
• Maintain smooth front desk operations and patient flow.
• Support multi-tasking and time management to keep visits stress-free.

Skills

Customer service

Communication

Team player

Organizational skills

Job description

Look Optical in Westminster, CO is seeking a Patient Care Coordinator I to join the front desk team. You will be the first friendly face patients see, handling check-in/check-out, scheduling, and inquiries with warmth and efficiency.

The role emphasizes exceptional customer service, strong organization, and comfort with computers. A positive attitude and teamwork are essential as you help create a smooth, welcoming patient experience day-to-day.