Patient Care Coordinator

Keplr Vision; Westminster (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

PTO

401k with match

Job summary

Look Optical in Westminster, CO is seeking a Patient Care Coordinator I to join the front desk team. You will be the first friendly face patients see, handling check-in/check-out, scheduling, and inquiries with warmth and efficiency.

The role emphasizes exceptional customer service, strong organization, and comfort with computers. A positive attitude and teamwork are essential as you help create a smooth, welcoming patient experience day-to-day.

Qualifications

• Minimum 1 year of customer service experience (healthcare or optical experience is a bonus).
• Excellent communication and professional demeanor.
• Comfortable with computers and quick to learn new systems.
• Team player with strong organizational skills.

Responsibilities

• Be the welcoming voice on the phone and assist with scheduling.
• Greet and check in patients with warmth and professionalism.
• Maintain smooth front desk operations and patient flow.
• Support multi-tasking and time management to keep visits stress-free.

Skills

Customer service

Communication

Team player

Organizational skills

Job description

Patient Care Coordinator I - Look Optical - 88th in Westminster, CO

Join Our Team as a Patient Care Coordinator @ Look Optical - 88th at 8737 Sheridan Blvd Westminster, CO 80003

Are you someone who thrives on making people feel welcome and cared for? Do you love creating positive first impressions and being the go-to person for support? At Look Optical, our Mission is to Save Eyes & Spark Joy! We’re looking for a warm, organized, and patient-focused individual to be the heartbeat of our front desk.

As a Patient Care Coordinator, you’ll be the first smile patients see and the friendly voice they hear. You’ll help create a seamless experience from check-in to check-out, making every visit feel personal and stress-free.

Competitive & guaranteed hourly rate + benefits + being a part of an amazing environment!

Pay & Schedule:

• $19-21/hour
• Monday - Friday schedule, with Saturday hours (if work a Saturday, off a day during the week)

What You’ll Be Doing:

• Be the welcoming voice on the phone, helping patients with scheduling and questions
• Greet and check in patients with professionalism and warmth
• Keep things running smoothly with efficient front desk operations
• Support patient flow with strong multitasking and time management skills

What We’re Looking For:

• 1+ year of customer service experience (healthcare or optical experience is a bonus!)
• Excellent communication skills and a friendly, professional demeanor
• Comfortable with computers and quick to learn new systems
• A team player with a positive attitude and strong organizational skills

Why You’ll Love It Here:

• Competitive Benefits – We offer excellent medical, vision, and dental benefits + PTO, holiday pay, 401k + match & so much more!
• Growth Opportunities – Within each group of practices and at the corporate level, where applicable, we promote from within and support your career journey.
• Upward Mobility – Whether you’re aiming for leadership or specialization, we’ll help you get there.
• Supportive Culture – Join a team of that values your contributions and celebrates your success.

A Personal Touch From Our Optometrist:

At Look Optical, we believe Eyes Matter. Eyecare Matters. We take pride in creating a warm, welcoming environment where every patient feels like family and every team. member feels supported. Our culture is built on collaboration, celebration, and compassion — whether it’s cheering each other on, sharing lunch together, or celebrating milestones big and small.

Here, your work truly makes a difference, and you’ll be surrounded by people who care about our patients, our practice, and each other.