Patient Care Coordinator: Scheduling, Insurance & Access

Texas Health Institute; Kyle (TX); On-site; USD 45,847,000 - 83,097,000; Full time

Benefits offered by this job

Medical plan options

Dental coverage

Vision coverage

401(k) Savings Plan

Education reimbursement

Employee discounts

Employee assistance program

Job summary

UnitedHealth Group in Kyle, TX is hiring an Associate Patient Care Coordinator to support clinic operations, including patient registration, insurance verification, co-pays, and scheduling of diagnostics and follow-ups. You will greet patients, complete check-in/out tasks, process payments, manage medical records, answer phones, and maintain smooth patient flow in a fast-paced environment.

Mon-Fri 8am-5pm. We offer competitive benefits including medical, dental, vision, 401(k), PTO, education

Qualifications

• 1+ years of experience in customer service.
• Proficiency with Microsoft Office or similar software.
• EMR experience preferred.

Responsibilities

• Greet patients and manage wait time.
• Handle check-in and check-out tasks including insurance verification and pre-authorizations.
• Collect co-pays/coinsurance and issue receipts; manage cashier box.
• Process walk-ins and schedule appointments; answer phones.
• Maintain and file medical records and logs; ensure documents scanned.
• Establish positive relationships with patients and staff.

Skills

Customer service

Microsoft Office

Education

High School Diploma/GED

Tools

EMR systems

Job description

UnitedHealth Group in Kyle, TX is hiring an Associate Patient Care Coordinator to support clinic operations, including patient registration, insurance verification, co-pays, and scheduling of diagnostics and follow-ups. You will greet patients, complete check-in/out tasks, process payments, manage medical records, answer phones, and maintain smooth patient flow in a fast-paced environment.

Mon-Fri 8am-5pm. We offer competitive benefits including medical, dental, vision, 401(k), PTO, education