Patient Care Coordination Specialist

UnitedHealth Group; Town of Carmel (NY); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

Short-term disability

Long-Term Disability

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Pet insurance

Job summary

UnitedHealth Group in Carmel, NY seeks a Patient Care Coordinator to support Gastroenterology and care delivery teams. The role emphasizes patient-centered service, accurate information capture, and coordination of appointments, referrals, and lab results.

Ideal candidates have high school education, 1+ years in healthcare or customer service, and familiarity with EPIC. The position offers exposure to Lean processes and opportunities to collaborate with multidisciplinary teams.

Qualifications

• High School Diploma or GED required.
• 1+ years of computer proficiency across multiple applications (Outlook, Excel, Word).
• 1+ years of customer service or healthcare experience.
• Ability to travel to other offices if needed.
• Experience with EPIC is preferred.

Responsibilities

• Greet patients and collect updated demographic and insurance information.
• Verify insurance on date of service and schedule appointments.
• Check in/out patients and handle referrals and lab/result requests.
• Ensure accurate documentation and effective communication with care team.

Skills

Customer service

Multitasking

Communication

Organization

Education

High School Diploma/GED

Tools

EPIC

Microsoft Outlook

Excel

Word

Job description

UnitedHealth Group in Carmel, NY seeks a Patient Care Coordinator to support Gastroenterology and care delivery teams. The role emphasizes patient-centered service, accurate information capture, and coordination of appointments, referrals, and lab results.

Ideal candidates have high school education, 1+ years in healthcare or customer service, and familiarity with EPIC. The position offers exposure to Lean processes and opportunities to collaborate with multidisciplinary teams.